I really wanted to let you know how impressed I am with Tom and the service he provides. I have worked with Tom for many years at Great American. Recently I moved jobs and now work at Baker Hostetler. When we started having printer problems I didn't even hesitate on who I was going to call. I needed a company that is friendly, honest, reliable and the cost is reasonable and I knew this was OfficeCare. Tom always goes beyond the call of duty. He always calls me ahead of time and when I explain the issues he gives me a heads up on what the problem is and rough estimate of the cost. I always know before he gets to the office what is going to be done. That is AWESOME customer service. Tom is always professional, honest and great at his job. He doesn't ever take more time then is needed. In these tough economic times it is very appreciated. Also, I would like to mention Debbie and how great she is. She is also so helpful when I call. I know that OfficeCare will always get a great recommendation from me. - Cotana Roark, Baker & Hostetler LLP